The task of engaging often comes down to the job of the leader or manager. Many times the leader has a long list of duties that include- connecting with and keeping the team engaged. This involves nurturing a relationship and communicating in a clear, concise and empathetic way. A human way.

Soft skills are not some hippy, ‘woo woo’ concept.  Soft skills are life skills, they help us to form and sustain relationships, help us manage ourselves and others and they make us human. Communication skills are one of the most important soft skills, not only for leaders and managers but for anyone.
I want to share why communication skills matter for employee engagement and why human connection is the secret sauce.

When people are bombarded with so much information, it essential we make sure that our communication gets the impact we intended. But that is hard. Why? The impact of our communication is judged by how that message is received on the other end; “Do people know, feel and do; what you wanted them to know, feel and do?” Do they share the understanding you have?